The JAIN 100 Treasure Chest of Questions

Strategic Instrument for 24/7 Technology in Dementia Care

Our Reasoning: The Human at the Center, Not the Tech

At the JAIN Foundation, we believe that technology only truly succeeds when it supports ‘invisibly.’ In drafting these 100 questions, we have relied on the core values of Empathy, Continuity of Care, and Strategic Implementation.

This “Treasure Chest” is a diagnostic tool designed to bridge the gap between technical possibility and human reality.

Copyright JAIN Foundation Jan. 2024

© 2024 JAIN Foundation. Empowering Dignity through Technology.

 

CATEGORY 1: Vision, Values & Security

Goal: Understanding the user’s core values and emotional boundaries.

No. Question Strategic Insight / Reason for Question
1 How important is it that technology helps you continue to make your own decisions? Insight: Measures the need for Autonomy. If high, the UI must offer choices rather than commands.
2 Would you like it if technology is invisibly present, so you don’t feel like a ‘patient’? Insight: Tests for Stigmatization. High scores suggest a need for “Lifestyle Design” over “Medical Design.”
3 Would it give you peace of mind to know your loved ones worry less thanks to technology? Insight: Identifies the Altruistic Driver. Many users accept tech for their family’s sake rather than their own.
4 Should technology primarily help you continue doing your hobbies and things you enjoy? Insight: Focuses on Quality of Life. Shifts the product from “Safety” to “Engagement.”
5 Would you feel freer if technology allowed you to go out alone without supervision? Insight: Measures the value of Mobility. Validates the business case for GPS and outdoor sensors.
6 How important is it that tech helps you continue to recognize the faces of your loved ones? Insight: Focuses on Social Connectivity. Suggests a need for facial recognition or digital photo aids.
7 Do you want technology to help you stay in control of your own daily rhythm? Insight: Tests for Self-Determination. Insight into whether the tech should prompt or merely assist.
8 Do you find it pleasant if technology reminds you of beautiful moments from your past? Insight: Validates Reminiscence Therapy as a feature. Important for emotional stabilization.
9 Would you accept technology faster if it allowed you to also do something for others? Insight: Tests for Reciprocity. Users want to feel useful, not just cared for.
10 How much value do you place on privacy: that tech cares for you but doesn’t tell ‘everything’? Insight: Defines Privacy Boundaries. Essential for building the “Data Trust” model.
11 Is it important to you that the technology has a ‘friendly’ look and feel? Insight: Tests Aesthetic Acceptance. Determines the balance between clinical utility and warmth.
12 Would you trust technology that responds to your emotions (e.g., offering comfort during unrest)? Insight: Gauges openness to Empathic AI. Useful for mood-regulation product development.
13 Is maintaining human contact more important to you than technical perfection? Insight: Sets a Benchmark for Human-Tech Balance. Tech should facilitate, not replace, contact.
14 Do you want tech to stimulate you to learn or do something new every day? Insight: Measures Neuroplasticity Support. Insight into whether the tech should be “Active” or “Passive.”
15 Does an ‘interactive buddy’ (like a robotic cat) give you a sense of companionship? Insight: Tests Social Robotics. Validates the use of non-human companions for loneliness.
Copyright JAIN Foundation Jan. 2024

© 2024 JAIN Foundation. Empowering Dignity through Technology.

 

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CATEGORY 2: Mission & Objective: 24/7 Support & ADL

Goal: Validating the 24-hour care cycle and functional needs

No. Question (Plain Language) Strategic Insight / Reason for Question
16 Would a button that allows you to call your loved one immediately give you a sense of safety? Insight: Validates the SOS-function. Essential for the “Safety” value proposition.
17 Would you like a screen that clearly indicates whether it is morning or afternoon? Insight: Measures Orientation needs. Essential for day/night rhythm management.
18 Would you like a sensor near the stove that watches over you when you leave the kitchen? Insight: Tests High-Risk Safety. Focuses on preventing household disasters.
19 Would you like short spoken assistance with tasks such as making coffee or getting dressed? Insight: Validates Step-by-Step Guidance. Essential for cognitive support in ADL.
20 Would you like reminders for food, drink, or medication via a screen? Insight: Measures Health Compliance. Important for hydration and medical adherence.
21 Do you want hallway lights to turn on automatically when you get up at night? Insight: Tests Fall Prevention. Validates hardware needs for nocturnal safety.
22 Do you want your family to get a signal if the front door opens at night? Insight: Focuses on Wandering Safety. Essential for 24/7 “Peace of Mind” for families.
23 Would you like tech that notices if you fall and immediately alerts a loved one? Insight: Tests Passive Safety. Insight into the need for accelerometers/AI-vision.
24 Would you trust a device that independently shuts off water or gas leaks? Insight: Gauges System Delegation. How much control can the user hand over to tech?
25 Would you use a digital closet that gives clothing advice based on the weather? Insight: Focuses on Executive Functioning. Simplifies complex daily decisions.
26 Would you like a smart mirror that helps you with personal grooming? Insight: Validates Augmented Reality for hygiene. Aids in maintaining dignity.
27 Would you like a calendar screen that shows who is visiting today? Insight: Reduces Anxiety of the Unknown. Helps with social preparation.
28 Do you want a system that shows you the way to the bathroom in your own home? Insight: Measures Spatial Orientation. Critical for maintaining independence at night.
29 Would you like to ‘virtually’ visit places from your past (like your hometown)? Insight: Validates Virtual Reality (VR) for mental well-being and escapism.
30 Would you like interactive light games that keep you active at the table? Insight: Measures the need for Cognitive Activation through gamification.
31 Would you like to see photos of (grand)children more often on a simple screen? Insight: Validates the Asynchronous Communication model (sharing lives).
32 Do you enjoy listening to music from the past on a very simple device? Insight: Focuses on Acoustic Calming. Music as a non-pharmacological intervention.
33 Do you want your heating and lighting to change automatically with the time of day? Insight: Focuses on Circadian Rhythm Support. Automated comfort as a care factor.
34 Would you like help from tech in finding your glasses or keys? Insight: Addresses Object Localization. Reduces daily frustration and searching.
35 Would you like a device that helps you independently choose a healthy meal? Insight: Validates Nutritional Support. Important for long-term health maintenance.
36 Would you use a device that helps you perform light fitness exercises? Insight: Focuses on Physical Frailty Prevention. Encouraging movement at home.
37 Would you like a screen to tell you when it’s time to water the plants? Insight: Validates Meaningful Activity. Keeping the user engaged in small responsibilities.
38 Do you find it nice if tech helps you write a message or letter to family? Insight: Addresses Aphasia/Cognitive barriers to social interaction.
39 Would you use tech that helps you sleep more restfully at night? Insight: Identifies the Sleep Quality factor. Crucial for both user and caregiver.
40 Do you want your bed or chair to help you stand up more easily? Insight: Measures the need for Physical Assistive Robotics. Focuses on mobility.
41 Would you like a system that warns you if you forget to turn off the tap? Insight: Focuses on Property Damage Prevention. Essential for living independently.
42 Would you use a device that reads aloud from your favorite book? Insight: Addresses Visual/Cognitive Decline. Maintaining access to literature/culture.
43 Do you want tech that helps you operate the washing machine safely? Insight: Focuses on Maintenance of Household Skills. Extends the “home life” phase.
44 Would you like a digital ‘memory aid’ for the sequence of showering? Insight: Targets Procedural Memory. Direct support for intimate hygiene.
45 Do you want tech that helps you find your way back home when you are on the street? Insight: Reduces Fear of Getting Lost. Directly impacts outdoor freedom.
Copyright JAIN Foundation Jan. 2024

© 2024 JAIN Foundation. Empowering Dignity through Technology.

 

 

CATEGORY 3: Strategy & Business Model

Goal: Validating the economic sustainability and price-to-value ratio.

No. Question (Plain Language) Strategic Insight / Reason for Question
46 Would you personally invest in tech if it allows you to live at home longer? Insight: Validates the Private Market (B2C) potential. Measures high-level value.
47 What is a reasonable monthly amount for 24/7 monitoring and emergency help? Insight: Sets Pricing Brackets. Essential for the business model’s viability.
48 Do you prefer a one-time purchase or a worry-free subscription with service? Insight: CAPEX vs. OPEX. Helps decide on Revenue Model (SaaS vs. Hardware sales).
49 Would you be willing to share the costs for this safety with your children? Insight: Identifies the Funding Ecosystem. Is the family a co-payer?
50 Did you know that 24/7 supervision requires a constant connection to a center? Insight: Educates on Operational Costs. Reduces resistance to subscription fees.
51 How much is it worth to you that software is updated every month against hackers? Insight: Justifies Maintenance Fees. Highlights the value of digital safety.
52 Would you pay more for tech that can be reused by others (circular)? Insight: Tests for Sustainability/ESG Value. Insight into the “Leasing” model potential.
53 Do you see technology as a saving on the costs of future home care? Insight: Measures ROI Perception. Does the user see tech as an investment or an expense?
54 Would you pay extra for an installer who explains everything calmly at home? Insight: Validates Service Upselling. Is “Human Installation” a viable revenue stream?
55 Do you trust a product faster if it has a JAIN quality mark? Insight: Measures Brand Equity & Trust. Validates the foundation’s role as a certifier.
56 Do you understand that costs for 24/7 support staff are included in the price? Insight: Validates Labor-Intensive Services. Justifies the cost of human-backed AI.
57 Would you rent tech if you knew you could always exchange it? Insight: Tests for Product Lifecycle Flexibility. Crucial for changing dementia stages.
58 Do you think health insurance should contribute to preventive technology? Insight: Gauges the Policy/Lobbying need. Insight into reimbursement expectations.
59 Would you buy a product that also lowers your energy bill (e.g., smart oven)? Insight: Tests for Value Stacking. Can we combine “Care” with “Home Efficiency”?
60 Is a long warranty period (e.g., 5 years) a reason for you to pay more? Insight: Measures Reliability Premium. Insight into the importance of longevity.
Copyright JAIN Foundation Jan. 2024

© 2024 JAIN Foundation. Empowering Dignity through Technology.

 

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CATEGORY 4: Approach & Acceptance

Goal: Optimizing the onboarding and user experience

No. Question (Plain Language) Strategic Insight / Reason for Question
61 Would you use tech faster after trying it for a month without obligation? Insight: Validates Trial-Based Marketing. Essential for reducing the initial “Fear of Buy.”
62 Do you want to be able to operate the technology with your own voice? Insight: Determines Interaction Strategy. Insight into Voice-UI vs. Touch-UI.
63 Do you want a trusted person to install the tech together with you? Insight: Highlights the Social Trust Factor. Tech needs a “human face” to enter the home.
64 Is it a requirement that it works immediately without complex setup? Insight: Sets UX Standards. “Plug-and-play” is often a non-negotiable for this group.
65 Would a 24-hour help line help you dare to use the tech more often? Insight: Validates Safety Net Needs. Support as a driver for active use.
66 Should the manual consist of simple pictures instead of text? Insight: Informs Communication Design. Essential for cognitive accessibility.
67 Do you accept tech faster if your GP (doctor) recommends it? Insight: Identifies the Gatekeeper. GP/Doctor endorsement is a massive trust lever.
68 Does it give peace of mind if you can simply turn the tech off at any time? Insight: Measures the need for Perceived Control. Prevents the feeling of being trapped.
69 Would you like to attend a ‘practice afternoon’ to get to know the tech? Insight: Tests for Community Learning. Is social training a viable launch strategy?
70 Is it important that your partner also knows exactly how the device works? Insight: Focuses on the Dyadic Model. Tech must be usable for both partners.
71 Should the device match the color and shape of your living room? Insight: Highlights Domestic Integration. Tech must not look like an alien object.
72 Would you accept tech faster if you saw that friends use it too? Insight: Measures Social Proof. Identifies the role of word-of-mouth in dementia care.
73 Do you want the tech to give you compliments when something goes well? Insight: Validates Positive Reinforcement. Encouraging use through reward AI.
74 Is it a requirement that you don’t have to remember new passwords? Insight: Addresses Cognitive Barrier. Passwords are the #1 reason for abandoning tech.
75 Would you use tech faster if it looks ‘luxurious’ instead of like ‘healthcare’? Insight: Tests Aspiration vs. Need. Branding as “smart living” vs. “sick person aid.”
Copyright JAIN Foundation Jan. 2024

© 2024 JAIN Foundation. Empowering Dignity through Technology.

 

 

CATEGORY 5: Implementation & Integration in the Care Chain

Goal: Ensuring the technology works within the existing healthcare system.

No. Question (Plain Language) Strategic Insight / Reason for Question
76 Do you want the tech to create daily reports for home care services? Insight: Validates B2B2C Data Flow. Is the tech a professional medical tool?
77 Do you want tech to alert family first before a doctor is called? Insight: Defines Escalation Protocols. Respects the “Family First” social model.
78 Would you like to see via an app if the caregiver has already visited? Insight: Measures Transparency needs. Helps coordinate the care circle.
79 Is it important that your devices ‘talk’ to the home care computers? Insight: Tests for Interoperability. Essential for the “JAIN Network” strategy.
80 Do you want the system to signal the pharmacy when meds are running low? Insight: Validates Supply Chain Integration. Reduces logistical burden on families.
81 Would you continue using the tech if your personal caregiver changes? Insight: Tests System Stickiness. Does the tech provide stability through changes?
82 Should the tech be checked by an expert every 6 months? Insight: Validates Service Contracts. Insight into the need for “Preventive Maintenance.”
83 Do you want the tech to also give info on the well-being of the caregiver? Insight: Focuses on Dual-User Support. Tech as a tool for “Dyadic Wellbeing.”
84 Would you use a digital ‘care diary’ that combines human and tech? Insight: Validates the Blended Care model. Combines notes with sensor data.
85 Is reliability more important to you than many extra functions? Insight: Sets Development Priorities. Robustness over Feature-creep.
86 Do you want the tech to warn you if the system itself has a fault? Insight: Focuses on System Integrity. Trust is lost immediately if failure is silent.
87 Would you use tech that also works outside your home (e.g., in the shop)? Insight: Validates Multi-Environment Use. Extends the business model to “Lifestyle.”
88 Do you want the tech to move with you if you eventually have to relocate? Insight: Measures Portability of Care. Essential for “Aging in Place” strategy.
89 Would you join a user group to help improve the technology? Insight: Identifies Early Adopters. Builds a community for “Co-Creation.”
90 Does it give you confidence to know the data stays in your country/region? Insight: Tests Sovereignty/GDPR Value. Important for national trust models.
Copyright JAIN Foundation Jan. 2024

© 2024 JAIN Foundation. Empowering Dignity through Technology.

 

 

CATEGORY 6: Trust, Reliability & Future

Goal: Establishing long-term technical and emotional security.

No. Question (Plain Language) Strategic Insight / Reason for Question
91 Do you trust the tech even if you accidentally click the wrong thing once? Insight: Measures Forgiveness of Design. Essential for reducing “User Anxiety.”
92 Is it important to you that you are the sole owner of your data? Insight: Validates Data Ownership models. Critical for ethical business modeling.
93 Would you trust the tech more if the voice reminded you of a loved one? Insight: Tests Personalization Depth. Does deep customization lead to higher trust?
94 How important is it that tech doesn’t ‘watch’ when there is no emergency? Insight: Defines the Consent Model. Insight into “Passive” vs. “Active” sensors.
95 Would you trust tech faster if it was made by a local company? Insight: Measures Local Trust Premium. Does “Made in NL/EU” matter?
96 Do you want to see a certificate stating the product is ‘dementia-friendly’? Insight: Validates Certification Value. Is there a market for a “JAIN Approved” label?
97 Would you trust the tech more if it also works without internet? Insight: Addresses Infrastructure Resilience. Offline-first as a reliability factor.
98 Do you like it if the system explains why it gives a certain piece of advice? Insight: Tests Explainable AI (XAI). Does understanding lead to higher compliance?
99 Would you like tech that helps with minor home repairs (repair-aid)? Insight: Focuses on Environmental Competence. Making the home safer through tech.
100 Does it make you proud to show that you can still handle technology? Insight: Measures Self-Efficacy. Final validation: Tech as a tool for empowerment.
Copyright JAIN Foundation Jan. 2024

© 2024 JAIN Foundation. Empowering Dignity through Technology.

© 2024 JAIN Foundation. Empowering Dignity through Technology.
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